Polycom Global Services wants to ensure you select the best support option for your needs. We understand that you base your decision on many factors unique to your business environment. All of our service options are designed to provide the right level of assistance and technical expertise when you need it, where you need it.
When you have your own technical conferencing experts available to cover your conferencing usage, Premier Support can provide access to additional technical support when necessary and next-business-day part replacement to maximize system uptime and usage. Your team can expand their expertise with access to eSupport–Polycom’s extensive KnowledgeBase. Premier Support also offers investment protection through software updates and upgrades throughout the life of your support contract.
